A huge thank you to Mindy Chandler from Capri College in Davenport who sent an incredible testimonial to Jim last month. Here is what she had to say:
"My name is Mindy Chandler and I go to Capri College in Davenport Iowa. You recently came to my school and spoke to all of the student body, which you did very well I might add! :) You see the reason I am messaging you today is because the things that you covered and the material in your program really spoke to me! I remember when your program first started out at this school many students, (and I regretfully ) thought of the program as a waste of time:( Till one day shortly after you had came and spoke to us, I was scheduled for a pedicure. I went up to the desk, read my clients name out loud in a professional manner, introduced myself, and took her back to the spa area. As we sat down I realized that she was a part of a group of girls that had came together. I then proceeded to fill out the traveler without really explaining anything, just going through the motions so I could get the service started. Well the pedicure went great, and the woman was very nice, but you see when we got to the end of the service my client announced that she was going to pay for all the pedicures. So when I gave her the ticket she simply looked down at the paper and asked me about all the information that I had wrote on the paper. She asked "Were you supposed to tell me all of the things that you wrote on this!" WELL, there I was, looking and feeling like a fool! I told her that I wasn't going to lie,that yes I WAS supposed to tell her all the things that I wrote but because I was in such a hurry that I didn't taken the time with her that I should have :( She then proceeded to tell me that the girls in her group are her employees and that she sold insurance, and she is always trying to get her girls to up sell, and how important it was because if I would have discussed that paper with her that she would have bought anything that I would have tried to sell her, that she has more product at home then I do on my back bar, because she is a sucker for retail! Well you see at that moment the light officially went on :) I totally realize now exactly how important all the things you were saying and how valuable the information in your program really is! So I would love to tell you how much I appreciate your time and effort that you have given to educate others! You see my intention on coming to cosmetology school was to open my own business, and now you have put the fire back in my heart to do what I Love, and what I love is hair and business! THANK YOU! I plan on opening a salon around my area and would love to get some business advice and information on the process of doing that from you! I am just not sure on where to start! What I do know is that all my stylist will be Nuts and Bolts certified, and my salon will be based on your program and ideals! Thank you So much for putting the fire back in my heart and tools to do something about it!
"My name is Mindy Chandler and I go to Capri College in Davenport Iowa. You recently came to my school and spoke to all of the student body, which you did very well I might add! :) You see the reason I am messaging you today is because the things that you covered and the material in your program really spoke to me! I remember when your program first started out at this school many students, (and I regretfully ) thought of the program as a waste of time:( Till one day shortly after you had came and spoke to us, I was scheduled for a pedicure. I went up to the desk, read my clients name out loud in a professional manner, introduced myself, and took her back to the spa area. As we sat down I realized that she was a part of a group of girls that had came together. I then proceeded to fill out the traveler without really explaining anything, just going through the motions so I could get the service started. Well the pedicure went great, and the woman was very nice, but you see when we got to the end of the service my client announced that she was going to pay for all the pedicures. So when I gave her the ticket she simply looked down at the paper and asked me about all the information that I had wrote on the paper. She asked "Were you supposed to tell me all of the things that you wrote on this!" WELL, there I was, looking and feeling like a fool! I told her that I wasn't going to lie,that yes I WAS supposed to tell her all the things that I wrote but because I was in such a hurry that I didn't taken the time with her that I should have :( She then proceeded to tell me that the girls in her group are her employees and that she sold insurance, and she is always trying to get her girls to up sell, and how important it was because if I would have discussed that paper with her that she would have bought anything that I would have tried to sell her, that she has more product at home then I do on my back bar, because she is a sucker for retail! Well you see at that moment the light officially went on :) I totally realize now exactly how important all the things you were saying and how valuable the information in your program really is! So I would love to tell you how much I appreciate your time and effort that you have given to educate others! You see my intention on coming to cosmetology school was to open my own business, and now you have put the fire back in my heart to do what I Love, and what I love is hair and business! THANK YOU! I plan on opening a salon around my area and would love to get some business advice and information on the process of doing that from you! I am just not sure on where to start! What I do know is that all my stylist will be Nuts and Bolts certified, and my salon will be based on your program and ideals! Thank you So much for putting the fire back in my heart and tools to do something about it!
Sincerely,
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